TurboDocx Launches Official Tines Integration for Security Automation

Jupiter, FL – September 15, 2024 – TurboDocx announces its integration with Tines, the leading security automation platform trusted by Fortune 500 companies worldwide. This partnership enables security operations and incident response teams to automatically generate professional Word documents directly from Tines cases, eliminating manual report creation and accelerating compliance workflows.

Automating Security Documentation

Security teams face mounting pressure to document incidents, investigations, and response activities while maintaining rapid response times. The new TurboDocx integration for Tines addresses this challenge by automating document generation directly within security workflows. Teams can now convert Tines case data into executive summaries, incident reports, compliance documentation, and stakeholder communications—all using professional templates that maintain consistency and reduce manual effort.

The integration is now available in the Tines Story Library, created by security automation expert Aaron Sandow. Organizations can import the story into their Tines tenant and customize it to match their specific documentation requirements and compliance standards.

"Security teams shouldn't waste valuable time formatting Word documents when they could be investigating threats and protecting their organizations," said Nicolas Fry, Founder and CEO of TurboDocx. "By bringing professional document generation into Tines workflows, we're helping SOC analysts and incident responders focus on what matters most—detecting, analyzing, and responding to security events—while ensuring comprehensive documentation is automatically created from their case data."

Template-Based Documentation for Security Operations

The integration leverages TurboDocx's powerful template engine to transform Tines case information into polished, professional documents. Security teams can create reusable templates for:

• Incident Response Reports: Comprehensive documentation of security incidents, including timeline, impact analysis, containment actions, and remediation steps
• Executive Summaries: High-level incident briefings for leadership and stakeholders, automatically populated with key metrics and outcomes
• Compliance Documentation: Audit-ready reports demonstrating adherence to regulatory requirements and incident response procedures
• Post-Incident Reviews: Detailed analysis documents capturing lessons learned, root causes, and recommendations for process improvements
• Stakeholder Communications: Professional updates for affected parties, customers, and regulatory bodies
• Threat Intelligence Reports: Structured documentation of IOCs, TTPs, and threat actor information for sharing with partners and law enforcement

Flexible Integration Options

The TurboDocx integration supports multiple workflow triggers within the Tines platform, providing maximum flexibility for diverse security operations:

• Case-Triggered Generation: Automatically create documentation when cases reach specific states, such as "Investigation Complete" or "Ready for Review"
• On-Demand Creation: Generate reports directly from case pages when analysts need immediate documentation
• API Integration: Trigger document generation programmatically from external systems or custom automation workflows
• Workbench Testing: Develop and validate templates in Tines Workbench before deploying to production workflows

Templates can be managed through TurboDocx's user interface or accessed programmatically via API, enabling teams to maintain centralized template libraries while supporting both automated and ad-hoc documentation needs.

Built for Security Teams

The integration recognizes the unique requirements of security operations centers and incident response teams. Unlike generic document automation tools, the TurboDocx-Tines partnership delivers capabilities specifically designed for security workflows:

• Preserve chain of custody and audit trails by automatically timestamping and versioning generated documents
• Maintain consistent formatting and branding across all security documentation, regardless of which analyst creates the report
• Support complex data structures common in security tools, including nested evidence, multi-stage timelines, and correlation data
• Generate documents containing sensitive information while maintaining appropriate access controls and distribution restrictions
• Enable rapid template iteration to adapt to new incident types, regulatory requirements, or organizational changes

Real-World Impact: Time Savings and Consistency

Early adopters of the integration report significant improvements in both efficiency and quality. Security teams that previously spent 2-4 hours manually formatting incident reports now generate the same documentation in minutes. More importantly, the template-based approach ensures comprehensive coverage of required information—analysts no longer accidentally omit critical details or skip sections when rushing to complete reports.

The consistency provided by templates also improves collaboration across shifts and team members. When analysts from different shifts work on the same incident, the standardized documentation format ensures seamless handoffs and reduces confusion. Compliance officers and legal teams benefit from predictable document structures that simplify reviews and audits.

Common Use Cases in Security Operations

Organizations are implementing the integration to streamline workflows such as:

• Generating breach notification letters when security incidents meet reporting thresholds
• Automatically creating executive briefings after critical security events
• Producing evidence packages for law enforcement and legal proceedings
• Documenting phishing campaigns and user security awareness training opportunities
• Creating vendor security assessment reports from automated security control validations
• Generating monthly or quarterly security metrics reports for board presentations

Expanding Tines Story Library

The TurboDocx integration joins a growing ecosystem of stories in the Tines Library, which provides security teams with pre-built automation workflows for common security operations tasks. By making the integration available as an importable story, TurboDocx enables rapid deployment while preserving the flexibility for organizations to customize the integration to their specific needs.

The story includes comprehensive documentation and example templates to help teams get started quickly. Organizations can use the provided templates as-is or customize them to match their branding, compliance requirements, and internal processes.

Getting Started

To begin automating security documentation with TurboDocx and Tines:

1. Import the TurboDocx story from the Tines Story Library
2. Create a TurboDocx account at TurboDocx.com
3. Configure your TurboDocx credentials in the Tines story
4. Create or import document templates for your security documentation needs
5. Customize the story to match your workflow triggers and case structure
6. Test the integration in Workbench before deploying to production

Documentation, template examples, and setup guides are available through both the TurboDocx knowledge base and the Tines story description. For organizations requiring custom template development or integration support, TurboDocx professional services are available.